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Chapter 12 - chapter ten

CONSULTATION

GOOD CANDIDATE FOR EYELASH EXTENSIONS

• Healthy Natural Lashes: Clients with healthy natural lashes are generally good candidates for eyelash extensions. Their lashes should be free from damage, breakage, or conditions such as blepharitis or conjunctivitis.

• Realistic Expectations: Clients who have realistic expectations about the outcome of the procedure are more likely to be satisfied with the results. Discuss the desired length, thickness, and style of lashes to ensure that they align with the client's expectations.

• Commitment to Aftercare: Clients who are willing to follow aftercare instructions and maintain their lash extensions properly are ideal candidates. Emphasize the importance of gentle cleansing, avoiding oil-based products, and regular touch-up appointments.

BAD CANDIDATE FOR EYELASH EXTENSIONS

Although eyelash extensions are safe for most people, they may not be suitable for everyone.

If you have few or no natural lashes or if your lashes are weak and in poor condition, lash extensions may not be the ideal solution for you. If it's temporary damage from previous poorly applied lash extensions, your lash tech can offer some expert advice and products that can help to strengthen your lash line and get it lash extension ready.

Below are some other reasons why eyelash extensions may not be the best option for some people. Your qualified lash technician will be able to assess your suitability at your consultation to ensure that eyelash extensions are a safe and effective service for your needs.

1. Alopecia

Alopecia is a condition in which the immune system attacks the hair follicle. There are two types of Alopecia - Alopecia Areata and Alopecia Universalis. Alopecia Areata typically causes hair to fall out in small patches and usually affects the scalp, eyebrows, and eyelashes. If you have alopecia that affects your eyelashes, lash extensions probably won't be suitable for you.

2. Chemotherapy Hair Loss

Although typically temporary, lash extensions are not suitable for someone experiencing hair loss from chemotherapy. Fortunately, once lashes grow back and are strong enough to hold the extensions, an experienced lash tech can assess suitability.

3. Mechanical Damage

We've all experienced a hair disaster from one time or another. Lashes that have been accidentally removed or are too short due because of cutting or a manual curler should typically not have lash extensions applied to them. It's best to wait until your lashes are back to normal. You can help them along with a lash growth product such as Eyelash Growing Serum.

4. Trichotillomania

Trichotillomania is a disorder in which you feel a recurring urge to pull out hair such as lashes or eyebrows. If you live with trichotillomania, your lash line may be too weak to apply lash extensions to. As each person is highly individual, it's essential that you discuss your lash goals with your technician so that they can accurately advise you on the best solution or your needs.

5. Allergies to Lash Adhesive

Anyone with an allergy to a specific lash adhesive is unlikely to be a candidate for lash extensions. If you know you have a lash adhesive allergy, it's crucial that you communicate this information to your lash technician in advance. There are various lash adhesives available, and a patch test can help ensure the safety of your lash service.

If you're allergic to adhesives and lash extensions simply aren't an option for you, you could consider a lash lift instead. Lash lifts help to curl and lift your lashes, making your natural lashes appear fuller and longer. Speak to your lash technician to fully explore and discuss all of your options.

6. Recent Eye Procedure

Recent procedures on the eye area should be fully healed before you have lash extensions applied. This includes LASIK, surgical eye or brow lifts, and even microblading. Be sure to get the green light from your doctor before getting lash extensions to ensure you don't put yourself at risk of complications.

7. An Active Eye Infection

Client safety is paramount. If you have an active eye infection, such as conjunctivitis, blepharitis, or a styes, you should not have lash extensions applied. Eye infections can become serious if left untreated, so it's essential to seek medical advice if you have signs of an active infection. Once your eyes are healed and healthy, you can reschedule your lash appointment you've always wanted!

EXPLAINING CLIENT RULES

ARRIVAL TIME

• Be Punctual: Arrive on time for your appointment to ensure that sufficient time is allocated for the procedure. Late arrivals may result in shortened appointment times or rescheduling.

PRE-APPOINTMENT PREPARATION

• Remove Eye Makeup: Arrive with clean, makeup-free eyes. Remove all eye makeup, including mascara, eyeliner, and eyeshadow, to ensure optimal adhesion of the lash extensions.

• Avoid Oil-Based Products: Refrain from using oil-based skincare or makeup products on the day of your appointment, as they can interfere with the bonding of the lash extensions.

• Contact Lenses: Remove contact lenses before the appointment, if applicable. Contact lenses can interfere with the application process and may cause discomfort during the procedure.

DURING THE PROCEDURE

• Relax and Keep Eyes Closed: During the procedure, keep your eyes closed and remain as still as possible. Relaxing your facial muscles helps the technician work more efficiently and ensures precise application of the lash extensions.

• Avoid Talking or Moving: Minimize talking and movement during the procedure to prevent disruption and ensure the safety and accuracy of the application.

• Inform Technician of Discomfort: If you experience any discomfort, stinging, or irritation during the procedure, inform the technician immediately. They can adjust their technique address any concerns to ensure your comfort.

AFTERCARE TIPS FOR LASH EXTENSIONS

• Avoid Water for the First 24 Hours: To optimize the bonding process, clients should refrain from exposing their lashes to water within the initial 24 hours after the application, unless a super bonder is used. Super bonders allow immediate exposure to water, which is beneficial for clients who find it challenging to wait.

• Use Oil-Free Products: Consistent use of oil-based products around the eyes can gradually break down the adhesive holding lash extensions, leading to premature detachment. Clients should be advised to avoid oil-based makeup removers and overnight application of oil-based products to preserve the lash extensions' integrity.

• Say No to Mascara: Mascara, especially waterproof variants, should be strictly avoided with lash extensions. Waterproof mascaras require oil-based removers for removal, and these removers can cause the extensions to come off prematurely. Clients should be educated about the negative consequences of mascara on lash extensions. If the client wants a more dramatic look, offer them the option of volume or mega volume lashes.

• Avoid Eyelash Curlers: Clients with lash extensions should never use an eyelash curler.

This can compromise the stability of lash extensions. Instead, offer clients alternative options like using a tighter curl such as a D curl to achieve a more dramatic lift or curl without the need for mascara.

• Brush Daily: Encourage clients to brush their lashes daily, or even twice a day if necessary, using the provided mascara wandor a clean spoolie. This practice helps maintain lash alignment, removes tangles, and eliminates loose lashes that are prone to falling off.

• Cleanse Gently: Clients should be advised to cleanse their lashes daily using a lash-safe cleanser, avoiding baby shampoo or other unsuitable products. Recommend a sensitive lash cleanser without added fragrance or sulfates to keep the lashes clean and free from infections. After cleansing, clients can gently dry their lashes with a cool fan or the cool setting on a blow dryer, ensuring no heat is applied.

• No Picking, Pulling, or Rubbing: Caution clients against picking, pulling, or rubbing their lash extensions, as these actions can cause premature lash loss and damage to their natural lashes. Educate them about the potential risks and emphasize the importance of gentle care.

• Avoid Face Sleeping: Sleeping on the face can exert pressure on the lashes, leading to misalignment and potential damage. Recommend side or back sleeping positions instead.

Consider suggesting the use of satin pillowcases, which are not only beneficial for the hair and skin but also gentle on lash extensions.

• Choose Microfiber over Cotton: Advise clients to steer clear of cotton products around the eyes, such as cotton balls or rounds, as they can get entangled in the lash extensions and create a messy situation. Instead, recommend using a soft microfiber cloth for gentle cleaning and removal of makeup. This suggestion can be an opportunity to upsell microfiber cloths as retail products.

• Pre-Book Fill Appointments: Remind clients of the importance of regular fill appointments to maintain lash extensions' fullness. Typically, fills should be scheduled every two to three weeks, depending on the individual. Encourage them to pre-book appointments, ensuring they don't overlook this crucial step in lash extension aftercare.

RISKS OF EYELASH EXTENSIONS

• Allergic Reactions: Some individuals may develop allergic reactions to the adhesive or other products used during the procedure, leading to symptoms such as redness, itching, swelling, or discomfort around the eyes.

• Eye Irritation: Improper application techniques or contact between the adhesive and the eyes can cause irritation, redness, or discomfort. In rare cases, this may lead to more serious complications such as corneal abrasions or infections.

• Natural Lash Damage: If eyelash extensions are applied incorrectly or if clients do not follow proper aftercare instructions, there is a risk of damage to the natural lashes, including breakage, premature shedding, or traction alopecia.

• Infection: Poor hygiene practices during application or inadequate aftercare can increase the risk of bacterial or fungal infections, resulting in symptoms such as redness, swelling, pain, or discharge from the eyes.

• Discomfort: Some clients may experience discomfort or a sensation of heaviness with eyelash extensions, particularly if the extensions are too long or heavy for their natural lashes.

• Adverse Reactions to Products: Clients may experience adverse reactions to products used during the eyelash extension procedure, such as primers, sealants, or removers, leading to irritation, redness, or allergic reactions.

These risks can be minimized by selecting a reputable and experienced technician, conducting patch tests before the procedure, adhering to strict hygiene protocols, and following proper aftercare instructions. Additionally, clients should be informed about potential risks and encouraged to seek medical attention if they experience any adverse reactions or complications.

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