There were just so, so many glitches.
So many that even Jiang Qiuqiu, who was in the middle of the live stream, was starting to feel helpless. Her end would freeze up too, and when it did, she couldn't see anyone's comments.
Or, a sudden flood of comments would burst onto the screen, overlapping until they became an illegible mess.
All in all, the three-hour live stream was a complete disaster that basically amounted to a public thrashing of the New Star app.
After the stream ended, countless enraged users flooded the New Star app's message boards to leave comments and swarmed the online customer service to file complaints. But because there were too many people, the complaint portal and the live support chat crashed too.
"..."
There were too many grievances to even know where to begin.
