A simple message from Origin, the intelligence division would send their people right away. It was a direct order from the Emperor if Tang Shaoyang approved the procedure.
Connor's wife was not even an Epic Rank. His eldest daughter was a few levels away from facing the Trial of Epic, and his younger daughter was not even level 100. It took no effort for Lu An's people to capture them.
The TEID had its own reputation, both positive and negative. People knew they had the TEID to protect them from the spies of the other factions or illegal syndicates. The TEID cleaned out the street from the rogue ranker and players, preventing a gang from forming.
The negative rumor was about how ruthless they were. Once they were targeted by the TEID, no one could come back unscathed. If the TEID caught them, that meant that person was done for. It meant they had something on that person. Less than one percent of captives left the TEID's building, being innocent.