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Chapter 1 - Chapter 1: My Life Under Bad Management

My landlord announced my debt the way churches announce weddings, with joy, detail, and the assumption that everybody should be involved.

He did it at 5:47 in the morning, standing beside the compound tap in his singlet and bathroom slippers, one hand on the blue drum, the other hand on the authority God had mistakenly allowed into his life.

"Tobechukwu," he said, stretching every syllable until it sounded like a court summons. "Today is Tuesday. By Wednesday evening, I do not want story."

There are two things that can make your own name sound expensive. One is a bank manager. The other is a landlord speaking before you have brushed.

I was still inside my room, one leg in my trousers, trying to decide whether the shirt on my bed smelled more like yesterday or only like poverty, when I heard the second part.

"And let nobody say I did not show patience. Light bill, water contribution, room balance. I have kept quiet. I am not a wicked man."

That last line made Aunty Dupe laugh into her bucket. She tried to hide it as a cough, but laughter has poor discipline. By the time I opened my door, everybody in the passage had found a reason to look elsewhere in the way people do when they are absolutely looking at you.

The compound in Mushin had no secrets, only delays. Every room opened into the same strip of cement and every problem learned to walk in public. One child was already brushing with noisy moral conviction. Somebody's radio preached prosperity at low volume. The air smelled of toothpaste, damp cloth, and the first insult of generator fumes.

Mr. Akerele looked at me with the face of a man injured by another person's outstanding balance.

"Good morning, sir," I said.

"Is it good?" he asked.

There are questions in Lagos that are not questions. They are a place for you to stand while somebody else humiliates you properly.

"It can still improve," I said, because I was raised by a woman who believes if you cannot produce money, at least produce language.

Mr. Akerele adjusted his singlet and frowned at me. He was one of those landlords who liked to remind tenants that he collected monthly because he was merciful. In practice, it only meant he could disgrace you twelve times a year instead of once.

"Wednesday evening," he said again. "I do not want to come and knock."

"You won't knock," I said.

He nodded as if I had agreed to a treaty, which is the problem with saying anything while broke. People hear commitment in every syllable.

When he turned away, Mrs. Akerele emerged from their own room carrying two empty paint buckets for water. She looked at me with that soft, pitying face women use when they want to appear kinder than the information they are carrying.

"Tobe, greet your mummy for me when you call," she said.

"I will," I said.

My room was eight parts heat and one part ambition. A foam mattress leaned against the wall because the floor still held some of the night's damp. The standing fan worked as a philosophical object more than an appliance. Near the window sat my cracked phone, one dead power bank, and a plastic chair that had developed the body language of surrender.

I checked the phone. Two percent battery. No new alert from my bank. One missed call from my mother at 11:14 p.m. One message from Bayo.

Omo. Salako is in office early today. If you are planning crime, postpone.

I stared at the text until the screen dimmed. The problem was I had already committed a smaller, softer crime the night before. At 12:32 a.m., in a mood I can only describe as structurally weak, I had sent my supervisor an email asking for a salary advance.

Not a loan. Not help. Not pity. I had written "salary advance" because wording is the last pride of broke people with degrees.

The email had taken me forty minutes. I had removed "kindly" three times because too much politeness can smell like kneeling. I had finally sent it after telling myself there was still some dignity left in my life. At least work did not know about the room. At least the landlord had not called my full government name outside. At least I could still fail in categories.

By sunrise, two of those categories were gone.

I dressed in the least offensive combination I owned: blue shirt, black trousers, belt with a crack near the third hole, and the brown shoes I only wore to remind myself I had once purchased leather on purpose. The right sole had started separating from the body, so I pressed it down and held it there for a second as if shoes respected begging.

Breakfast was not a serious possibility. I counted my cash on the chair. Two five-hundred-naira notes. Three hundred in tens and twenties. Enough for transport if I behaved. Not enough for dignity.

On my way out, Small Chidi from room four blocked the passage with a school bag larger than his future.

"Uncle Tobe, are you owing house rent?" he asked.

Children should not be allowed near current affairs.

"Focus on your spelling test," I told him.

"My mummy said if person is owing, he should not be proud."

"Your mummy also said salt raises blood pressure. Tell her I said thank you."

The boy laughed because children love disrespect when it is not aimed at them.

Outside the gate, Mushin had already entered full argument with the day. Keke horns. Hawkers with bread balanced like declarations. Two men fighting over who saw a bus first. A woman standing by a pot of akara with the serious face of someone frying national policy. I bought nothing. Hunger is easier in motion. Once you stop and let food smell you properly, your body begins to write petitions.

The danfo to Yaba came packed with shoulders, perfume, old sweat, and the shared understanding that comfort had left the chat before any of us were born. I squeezed in near the door because poverty loves ventilation. The conductor shouted destinations with such violence you would think he had invented them.

"Yaba! Sabo! Ojuelegba if your life has problem!"

Everybody inside shifted in small resentful increments. A girl in nursing uniform pressed her bag against my thigh without apology. At the first major brake, my right shoe gave a soft cough at the sole.

I looked down. The gap had widened.

Some mornings insult you with planning.

At Onipanu, the conductor demanded more money because traffic had changed the emotional atmosphere of the route.

"Oga, add hundred."

"For what?"

"For this suffering."

"I did not book premium suffering."

He rolled his eyes. "If you don't get money, trek with principle."

The nursing student laughed into her phone. Not even at me, maybe. But once your day has started badly, laughter loses its manners and applies everywhere.

By the time I reached the office building in Yaba, my back was damp, my shoe was separating from my life, and my stomach had begun the kind of acid conversation that makes a man consider bad decisions. The sign downstairs still read FRONTLINE RESPONSE SERVICES in fading blue letters. Somebody in management had placed a framed quote near the reception desk:

CUSTOMER PAIN IS BRAND OPPORTUNITY.

I used to think that was about delivery complaints. After six months in that office I realized it was also their HR philosophy.

Bayo was waiting by the stairwell, chewing gum like it owed him money.

"You saw my message?" he asked.

"I saw it. I still came."

He looked at my face and whistled once. "Akerele announced you again?"

"Again is a strong word. Let us say he hosted a morning briefing."

"Sorry, my brother."

"Don't be. If he lives long enough, he will disgrace everybody eventually."

Bayo grinned, then lowered his voice. "Salako is in one strange mood. Favour said somebody from head office embarrassed him on a call."

That should not have interested me. It should have passed through one ear and died. Instead something inside me paused and lifted its head.

"How?"

"Refund issue. He was arguing, they corrected him in front of everybody. You know how his pride is shaped."

I nodded and went upstairs with that information sitting badly in me.

The customer care floor was already cold in the artificial way offices use air-conditioning to imitate professionalism. Desks stood in neat rows with headphones, cracked swivel chairs, and refilled water bottles. On the wall behind Salako's desk hung a poster that said WE OWN THE OUTCOME in red letters large enough to feel criminal.

I logged into my system. Twenty-three open complaints. Two escalation flags. One warning message about response time. No reply yet to my email.

At 8:36, Salako called for an all-hands huddle.

He was a narrow man with expensive ambition and a face always one correction away from joy. Even before he spoke, you could tell he had been insulted somewhere above his pay grade and had come looking for smaller people to edit.

"Good morning, team," he said.

We answered with the tired harmony of people whose salaries had taught them not to overinvest in enthusiasm.

"Today we are resetting discipline. We are not children. We are not a charity. We are not your uncle's sitting room."

At this point, I knew the speech was heading toward somebody. I only did not know it was heading toward me with projector assistance.

Salako connected his laptop to the screen behind him. He intended to show yesterday's ticket-resolution dashboard. What appeared instead was his email inbox, enlarged for the suffering of all.

My subject line sat there in clean black letters:

REQUEST FOR EMERGENCY SALARY ADVANCE

For half a second nobody spoke. You could hear the AC coughing in the corner.

Then Bayo, because God knows his own, dropped his pen loudly enough to create a distraction. It helped almost nobody.

Salako clicked once, twice, too late. The inbox stayed visible. My name remained on the wall like a wanted poster.

"Sorry," he said, but in the tone of a man annoyed that your shame had inconvenienced his presentation.

He finally got the dashboard up. Everybody looked at the screen with the discipline people reserve for funerals.

I could feel heat rising from under my shirt, which was unfair because the office was cold. Humiliation is one of the few things that brings its own climate.

Salako cleared his throat. "As I was saying, personal emergencies cannot become company emergencies."

He could have left it. Instead he adjusted his glasses and continued.

"If you know your finances are unstable, the answer is not to let your metrics drop and then send emotional email by midnight."

No one turned to look at me. That made it worse. Direct pity can be fought. Collective professionalism is a knife.

"This is a performance environment," he went on. "Customers are not interested in your landlord, your transport, your whatever."

I had not mentioned my landlord in the email. That part was just him decorating the insult.

He moved on to ticket counts, but the meeting was already finished for me. Numbers passed across the screen. Favour asked a question about resolution targets. Somebody laughed at something harmless. My body sat there while my mind began walking back down the stairs and out of the building and into whatever version of adulthood allowed a man to disappear for two weeks without explanation.

When the huddle ended, Bayo came to my desk and pretended to need a charger.

"Guy," he said quietly, "if I kill Salako now, will you testify for me?"

"I will say you were with me in church."

That got a small laugh out of me. It hurt, but it came out.

"He is a wicked idiot," Bayo said.

"No. He is a middle manager. Different species. Same teeth."

The first customer call was a woman whose package had been marked delivered to a man who did not exist.

"Are you people thieves?" she asked me before I even finished introducing myself.

"No, ma, only tired."

I did not mean to say that part aloud.

She went quiet for one blessed second. Then she laughed. Not kindly. "Then rest. Why are you disturbing me?"

I apologized, recovered, checked the tracking history, escalated the complaint, promised a callback I could not personally guarantee, and documented everything with the care of a man who understood how little error he could still afford.

By 11:20 my phone had dropped to one percent. I plugged it into the desktop tower under my desk and watched the charging icon appear with the same gratitude some people reserve for first love.

That was when my mother called.

"Tobe," she said when I answered, "are you free small?"

Nobody who loves you properly starts like that.

"I'm at work, Ma."

"I know, I know. It will not take time. That nursing form Ijeoma wants to submit, they said there is one payment remaining before Friday. Not too much. If you can send even part today, it will calm everybody down."

I leaned back in my chair and stared at the ceiling tiles. There were brown water marks above the light fitting. Somebody had once tried to paint over them. The stains had returned with the stubbornness of family problems.

"How much is remaining?"

She told me.

The number was not impossible. That is the kind of number that does real damage. Impossible numbers at least excuse you. Medium numbers force you to become a disappointment with details.

"Salary has not landed properly," I said.

"But this is Tuesday."

"Yes."

"Okay. Even small something first."

I closed my eyes. Around me the office kept breathing in keyboards and headsets and other people's complaints.

"I will try."

There was a pause. I know that pause. It is where mothers decide whether to sound grateful or disappointed and often settle for both.

"Don't worry yourself too much," she said. "But try."

After the call I checked my bank app. Salary had landed. Not the full amount. There was a deduction with no warning, something vague under INTERNAL ADJUSTMENT. I stared at it until the letters almost rearranged themselves into a personal insult.

I did the math. Transport for the rest of the week. Room balance. Light contribution. Part of Ijeoma's form. Food if I wanted to continue possessing organs. Every answer was wrong in a different accent.

Bayo wheeled his chair over. "Has it entered?"

"It has entered to look around."

"How bad?"

"Bad enough that if money were a person, this one would not greet properly."

He sucked his teeth. "You go chop?"

"With what?"

He held up half a meat pie in silent friendship.

I looked at it. Looked away. Looked back. Pride is strongest around people who know your size. Hunger is stronger after a while.

"Break it," I said.

He broke it in two and handed me the bigger piece without comment. That nearly finished me more than Salako had.

Kindness after a public morning is dangerous. It reaches the parts insult has already softened.

At 3:07 p.m. an internal email came through from payroll.

Dear Staff,

Please note that salary adjustments may apply in cases of unresolved refund variances and operational losses attributable to agent handling.

Below are the affected staff IDs.

My staff ID was third.

Not my name. Just the ID. That was somehow worse. Names can still pretend to be people. IDs are evidence that a machine has finished judging you.

I did not open the attachment. I did not need to. If I looked too closely, I would begin imagining Salako smiling over it, and murder is difficult to pursue while employed.

At closing time, rain threatened without fully committing. Lagos does that sometimes. The sky behaves like a landlord. It gathers, darkens, makes speeches, then waits to see what fear alone can produce.

I left the office with my bag on one shoulder and my body feeling used by the day. The sole of my right shoe had opened further. Every few steps it made a faint flap against the pavement, like the shoe was trying to gossip ahead of me.

I should have gone straight home. Instead I turned toward the pharmacy near the bus stop because my chest was hot with acid and one heel had developed a fresh bite from the disobedient shoe. There are forms of suffering you can philosophize about. There are others that require antiseptic.

The pharmacy was narrow, brightly lit, and cold in the clean chemical way that makes tired people look more honest than they planned. Shelves of cough syrup, sanitary pads, and blood-tonic cartons rose behind the counter. A television in one corner played a muted afternoon sermon to nobody.

She was behind the counter, writing in a ledger.

I had seen her twice before in passing, enough to know she moved like somebody who did not owe the room an apology. Medium height. Braided hair packed back. No excess softness in the face. She wore the store polo shirt with the sleeves folded once. Her mouth had that calm shape some people carry when they have already measured you and decided not to be impressed.

She looked up.

"Yes?"

"Antacid," I said. "And plaster. The small one."

She glanced at my face, then lower, to my shoes, then back up. Not in the vulgar way of people counting what is wrong with you. In the efficient way of somebody gathering useful data.

"Tablet or suspension?"

"Which one respects low budget?"

"Neither. But tablet can cooperate."

That made me smile before I could stop it.

"Then let tablet cooperate."

She turned, reached for a pack, then paused. "Have you eaten?"

"Morally, yes."

She looked back at me, expression unchanged. "I asked physically."

"Not since morning."

"Then if you take this on empty stomach, you'll just be insulting your organs in grammar."

I laughed. A real one this time. Small, but real.

"You say that to all your customers?"

"Only the dramatic ones."

She set the antacid, plaster, and a small sachet of pain cream on the counter. "Heel?"

I blinked. "Sorry?"

"Your shoe is peeling from the sole. People compensate by walking badly. Usually it is the heel that suffers first."

There are women who flirt by leaning closer. There are women who flirt by saying your wallet has trauma. I did not yet know which kind she was. Maybe neither. Maybe she was simply observant, which in some moods is more intimate than flirtation.

"You do consultancy on top?" I asked.

"No. I just have eyes."

The total she gave me was lower than I feared and still enough to annoy me. I pulled the notes from my wallet carefully, because broke men handle money like it can smell panic.

She took the cash and counted it fast.

"You forgot ten."

Of course I had.

I searched my pocket and found two fives folded together like shy children. When I placed them on the counter, she looked at my hand. There was a thin red line across two knuckles from where I had scraped myself on the bus door earlier.

"That one too," she said.

"It has character."

"It has dirt."

She reached for a small cotton pad, poured something sharp-smelling onto it, and slid it across the counter to me.

"Clean it."

"You are very commanding for somebody selling pain relief."

"You look like somebody who ignores instructions for sport."

I cleaned the knuckles. It stung hard enough to make me hiss.

"Exactly," she said.

Outside, a bus conductor was shouting Yaba as if the word had insulted his mother. The fluorescent light flattened everything in the pharmacy except her voice.

"You work around here?" she asked.

"Upstairs from suffering. Third building after the betting shop."

"That is not an office name."

"Frontline Response Services."

She gave the smallest nod, the kind people give when a fact confirms a suspicion. "Customer care."

"How did you know?"

"Your shirt is ironed, your eyes are tired, and you keep speaking politely even when irritated. That is call-center damage."

I looked at her. She looked right back.

"That felt personal," I said.

"Maybe because it was accurate."

The television in the corner flashed a preacher's face, mouth open in silent victory. Rain finally began outside, tapping lightly on the awning as if Lagos had decided to contribute percussion and not commit to a full song.

"What's your name?" I asked.

"Mimi."

"Just Mimi?"

"If I know you better, maybe you earn the rest."

It should have sounded rehearsed. On her it didn't. It sounded like terms.

"Tobe," I said.

"I know."

"You know?"

She tapped the small receipt book. "You've bought from here before. Cough syrup in January. Vitamin C when the weather changed. You complained that the sachet water outside was colder than your room."

I remembered then. Not the whole conversation. Just the embarrassment of that day and the way she had looked amused without pity.

"So you've been keeping records."

"It is a pharmacy. That is half the job."

There was no romance in the line. That was what made it do its work.

I pocketed the medicine and receipt.

"Thanks," I said.

She rested both palms on the counter. "Eat something before the tablet."

"If I find investor."

"Buy bread."

"That is how poor people stay poor. You people in medicine don't understand portfolio strategy."

For the first time her mouth changed shape. Not a full smile. Just the edge of one, like she was allowing humor into the room on probation.

"Goodnight, Tobe."

"Goodnight, Mimi Just-Mimi."

"Don't say that outside."

I stepped back into the evening rain with the stupid feeling of a man whose day had been kicking him in the stomach and then briefly remembered he was made of nerves.

I bought bread.

Half a loaf from the woman near the bus stop, wrapped in yesterday's newspaper. I ate standing under a leaking awning while buses sprayed thin fans of dirty water over the road. Bread is not dinner. It is an argument with collapse. Still, the antacid sat better afterward.

By the time I reached the compound, the rain had passed and left everything shining in an untrustworthy way. The corridor smelled of wet concrete, kerosene, and fried pepper from somebody's room. Music was playing faintly from the next compound. One of the neighborhood generators coughed like an old smoker refusing both death and maintenance.

Small Chidi was waiting near my door with his chin lifted in the useless authority children borrow from gossip.

"Uncle Tobe," he said, "Daddy Akerele said I should give you this."

He handed me a folded piece of paper.

"Did he say anything else?"

"He said tomorrow seven p.m. no story."

"Beautiful. You can be governor one day."

I unlocked my room and switched on the bulb. It flickered once, then held. That alone felt suspiciously generous.

The note was written in blue pen on the blank side of a reused printout.

7PM TOMORROW.

NO EXCUSE.

AKERELE.

His signature looked angrier than the words.

I almost dropped it on the chair. Then I noticed the printed side through the paper and turned it over.

It was a page from something. Draft manuscript, maybe. The top half had been torn away, so there was no title, no name. Just a block of text in a serif font slightly smudged at the edge, like it had come from a bad printer or a tired cartridge.

I read because that is what you do when language is in your hand and your life has already insulted you enough for one day.

Halfway down the page, one sentence made the room go still.

The landlord would call his full name before sunrise, not because the money mattered more that morning, but because public shame always improved the shape of a debt.

I read it again.

Then the next line.

By afternoon the office would help, as offices do, by giving witnesses fluorescent light and a reason to pretend they had seen nothing.

The paper trembled once in my hand. Not dramatically. Just enough to admit there was a hand.

I sat on the chair.

The room suddenly felt smaller, as if all evening it had been waiting for me to notice the correct thing.

Outside, somebody laughed in the passage. A pot cover fell. The generator behind the compound coughed back to life.

It was just me in a hot room, holding a page that knew too much about my day and seemed to understand my landlord's style better than any stranger should.

I looked at the torn top again, as if the missing part might grow back and tell me who wrote it.

Then I heard myself say, quietly, to nobody visible, "So that's how you want to do it."

Tomorrow evening, it seemed, had already found its witnesses.

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