Customer service: "Master Yang, I'm sorry, but this is the platform's regulation. We can't disclose passenger information to you. If you can't reach the passenger, reporting it to the police is the only solution."
Yang Chen: "I don't want to waste words with you. Return the 400 yuan that was deducted from me immediately, or I'll gather drivers to protest at the headquarters tomorrow! If you're not afraid of causing negative impact to the platform, then don't give me back the money!"
After saying that, Yang Chen hung up the phone.
During lunch, those drivers who had money deducted were still complaining in the group.
Passengers vomiting in the car is rare, but when it happens, drivers have to spend several hundred to clean it, which means a day of work is wasted, and they even lose gas money.
If you ask the passengers to pay, they definitely wouldn't want to. Even asking for more than a dime risks getting a bad review.
