The hotel manager wasn't in a hurry and asked calmly, "May I know at what time you had reserved your room for arrival?"
Lin Shiyu replied, "Two in the afternoon..."
The hotel manager slowly raised his hand and checked his watch, "I'm sorry, but it's already ten past two. You were late, so we assumed you forfeited your stay. You cannot check in, so please leave."
Lin Shiyu was furious, "Is this how you do business? We were only ten minutes late and you've already given our room away. Besides, that's just an estimated arrival time. Since you've taken our money, you should hold the room for the entire day, regardless of whether we're late."
The manager finally lost patience, "These are our rules. I've made myself very clear: you were late, so there is no room. Get out! Don't waste my time, or else, if you anger me, not only will you not be able to check in, but you won't get your deposit back either!