From a distance, Louisa could see Steward hopping up and down with excitement, waving frantically at her and shouting with an ecstatic voice, "Madam, we're back, please help us open the door!"
Surely if it was Madam who opened the door, Ms. Rose wouldn't have any grounds for complaint, right?
Louisa was puzzled. Why was Steward acting more thrilled to see her than if he had found a lifeline?
"Why aren't you guys going in? Didn't you say that the youngest just had surgery?" As Louisa approached, she noticed that the front gate was bolted shut, and the security guard in the booth seemed to be engrossed in his smartphone.
No doubt the youngest had forgotten his keys, called for the guard who didn't hear, so they couldn't get in.
"Why didn't you call me?" Louisa asked, then went over to knock on the security booth's door, "Did Sean come home and not even think to unlock the door? It's freezing out here."