Han Lie was very sure that the collaboration Guo Wei talked about was the prototype of ChatGPT.
In the future, that thing will be quite rough.
Han Lie couldn't be certain how many jobs AI had eliminated, but customer service in many similar companies had been thoroughly replaced.
Based on the business volume of Han Lie's company, using intelligent customer service costs about 6500 RMB a month. It's available 24/7, professional and accurate, and can provide highly specialized answers to customers through various methods including text, voice, charts, and emails.
In contrast, during the manpower era, Han Lie's company had a dedicated customer service department, with one manager and 6 employees, and a monthly expenditure on average, including insurance and benefits, was around 100,000.
The gap is too large; every boss knows what choice to make.
