Yang Ruoqian decided the problem was free trust.
This sounded like something a villain should say.
He accepted that.
Villains at least lost money with style.
Xplendi was currently losing money by not charging, not answering, not guiding, not ranking, and not creating anything that could be blamed.
That was unacceptable.
If the wait had value because no one paid for it, then the obvious solution was to make someone pay.
Payment ruined purity.
Payment created complaints.
Payment turned trust into a transaction.
Transactions could be ugly.
Ugly was promising.
At nine, Yang called finance.
"Can we charge venues for waiting?"
Finance looked at him for one long second.
"Boss Yang, what would they be paying for?"
"Waiting."
"Our waiting or their waiting?"
Yang paused.
This was already more philosophical than he liked.
"The boundary."
"We should not charge for a non-service."
"Exactly."
"That is a legal and reputational risk."
Yang felt hope.
