After admonishing everyone a few sentences, Zhang Bihua shifted the topic abruptly.
"There is another issue of extremely bad influence. Dr. Du had a conflict with a patient's family member during consultation and even engaged in a public shouting match with them—such behavior must be eradicated. We must be concerned about the legitimate demands of patients and their families, we should be empathetic. It's unacceptable to act high and mighty, ignoring the life and death of patients and their families. Giving them the brush-off is even worse."
Zhang Bihua publicly named and criticized Du Leng, particularly because this incident was so negatively influential.
To put it unpleasantly, it was simply a disgrace to Tuya Hospital.
"But what the family member said was so offensive, don't we doctors even have the right to retort?" Du Leng retorted, infuriated.
